Useful Links

ACA International
ACA International is the US based association of professional businesses and individuals involved in the credit and collection industry.

Australian Competition & Consumer Commission

Australian Securities & Investments Commission

The Australian Financial Complaints Authority is the dispute resolution scheme which assists consumers to resolve complaints with their financial services providers.

Office of the Australian Information Commissioner

Record retention checklist for Financial Service Providers

Institute of Mercantile Agents – A national association representing the professional interests of collectors, investigators, process servers and repossession agents.

ASIC material in relation to NCCP Legislation and Regulatory Guides.

Licensing Authority for Commercial Agents in NSW

The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.

Licensing Authority for Debt Collectors in WA