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ACDBA Establishes Minimum Compliance Standards for Members
ACDBA Establishes Minimum Compliance Standards for Members
In an important step evidencing that ACDBA promotes ethical and responsible activity by its members, ACDBA has established a self-certification process as part of its conditions of membership including adopting Minimum Compliance Standards as a statement of what parties dealing with an ACDBA member should expect.
15 August 2014
ACDBA supports call for continued funding of financial counselling services
ACDBA supports call for continued funding of financial counselling services
For operators in the debt collection industry, a key challenge is maximising engagement with consumers to ascertain their ability to repay accounts owing.