ACDBA - News

ACDBA 2022 Debt Forum - successful and popular

The 2022 Debt Forum was a great success.  Delegates heard from lead regulators and industry observers - the feedback of those who attended was positive and enthusiastic.

ACDBA 2022 Debt Forum

The ACDBA 2022 Debt Forum reconvenes in Sydney on 6 September 2022 at Doltone House - Hyde Park. Click here to check out the sessions and speakers addressing contemporary issues for ACDBA members and others in the Collections industry including banks, financiers, regulators and consumer representatives. Register online here. Email This email address is being protected from spambots. You need JavaScript enabled to view it. regarding exhibiting at the Forum.

15 July 2022

ACDBA Data Snapshot - FY2021 Industry Demographics

Since ACDBA was formed, members have participated in an annual Data Survey.  A Data Snapshot was released today publishing useful metrics of the aggregated Australian collections industry demographics.

Services Australia Tender: External Debt Collection Agents

A recent media article about a tender for debt management services to supplement the internal activities of Services Australia in managing and collecting debt owed to the Commonwealth suggested successful tenderers “must continuously compete to beat rigorous financial targets for recovering money from customers”.

Measuring performance is integral to the success of any outsourced arrangement particularly in this case for Services Australia and its customers, many of whom may be in vulnerable situations.

Click here to read more.

10 December 2020