Useful Links
| ACA International is the US based association of professional businesses and individuals involved in the credit and collection industry. |
Australian Competition & Consumer Commission
Australian Securities & Investments Commission
The Australian Financial Complaints Authority is the dispute resolution scheme which assists consumers to resolve complaints with their financial services providers.
Office of the Australian Information Commissioner
Record retention checklist for Financial Service Providers
Institute of Mercantile Agents – A national association representing the professional interests of collectors, investigators, process servers and repossession agents.
ASIC material in relation to NCCP Legislation and Regulatory Guides.
Licensing Authority for Commercial Agents in NSW
The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.
Licensing Authority for Debt Collectors in WA