Useful Links

ACA International ACA International is the US based association of professional businesses and individuals involved in the credit and collection industry.
ACCC Australian Competition & Consumer Commission
ASIC Australian Securities & Investments Commission
Australian Information Commissioner Office of the Australian Information Commissioner
CAPI Licensing Authority for Commercial Agents in NSW
Credit & Investments Ombudsman The Credit & Investments Ombudsman is a dispute resolution scheme which assists consumers to resolve complaints with their financial services providers.
Financial Ombudsman Service The Financial Ombudsman Service provides accessible, fair and independent dispute resolution services for consumers and financial services providers.
Institute of Mercantile Agents Institute of Mercantile Agents - A national association representing the professional interests of collectors, investigators, process servers and repossession agents.
National Consumer Credit ASIC material in relation to NCCP Legislation and Regulatory Guides.
Telecommunications Ombudsman Service The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.
WA Department of Commerce Licensing Authority for Debt Collectors in WA